Chat Function - App Design & Implementation

Our company advertises thousands of products online. However, we currently rely on slow modes of communication with our customers. Users have requested the functionality to contact sellers directly via a real-time chat function. We would like to work with students to create a general chat application that can be easily ported to any other existing system. This will involve several different steps for the students, including: Researching technologies being used for chat applications. Selecting the best technologies for creating a real-time application. Producing a wireframe or mock-up of the resulting system’s user interface. Creating a product roadmap for the system and an implementation plan detailing possible interactions with the system. Bonus steps in the process would also include: Developing an artificial intelligence chatbot.