Web Platform Refinement and Support

Closed
Borrow Me Baby
Vancouver, British Columbia, Canada
Kerry Campbell
Co-Founder
(13)
3
Preferred learners
  • Anywhere
  • Academic experience
Categories
Website development Mobile app development Information technology Software development
Skills
web platforms research technical support writing
Project scope
What is the main goal for this project?

Our company has an existing website platform currently under development and undergoing testing prior to launch.

We would like you to analyze and refine our platform prior to launch and provide technical support for the first few weeks of our launch phase.

This will involve:

  • Conducting background research on our website/company
  • Identify gaps or barriers to successful use of the website platform
  • Optimizing website/server speed, security, and functionality/features
  • Respond to and address technical issues as they arise upon first launch

Bonus steps in the process would also include:

  • Attempt to automate some of the use cases for the website platform such as point and click simulations or writing your own code to simulate user activity

Final deliverables:

  • The final polished and live website platform
  • A presentation as stated above of the report
What tasks will learners need to complete to achieve the project goal?

By the end of the project, students should complete the following list of activities:

  • Familiarize themselves with our product and its requirements
  • Familiarize themselves with different online marketplace features/strategies, what to look for in a testing and refining use, etc.
  • Create a technical and feature checklist and ensure all running smoothing prior to and during launch
  • Work alongside the team to document and address user bugs and/or other user issues in real time
  • Present the final project results to us with the context of all their outcomes, problems they encountered, and next steps they recommend
About the company

Borrow Me Baby is a parent-to-parent baby gear rental community.

Our mission is to create a sustainable online network that supports families by saving them time, money, and energy as they navigate the challenges of parenthood. We achieve this by connecting parents in local communities to lend and borrow baby items. Our platform handles communications and financial transactions securely and doubles as a community review site to help parents decide what’s best for them.

We’re motivated by our core values of accessibility, inclusion, and sustainability. To foster accessibility, BMB offers both web and mobile-friendly platforms. There are no barriers or fees to join. Borrowers can access high quality baby goods without the hefty price tag and long-term commitment, while families can recoup costs of their items when not in use e.g. between children.