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Toronto, Ontario, Canada
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Recent projects
All About Dog Walker Data - Collect, Analysis, Visualize
Perform market research to support the creation of educational materials related to the professional dog care industry. Collect information from multiple sources related to the professional dog care industry. Interns will condense and analyse the collected information Present the data in a cohesive document
Create a Customer Support Chat Bot
Launch an AI Chatbot using VoiceFlow to support customers visiting our e-commerce store.ย We sell equipment for walking multiple dogs. There are many components that are modular and can be configured in different ways to improve the experience of handling dogs on leash. Our product line is not a simple one, and making a first-time purchase requires significant guidance. We hope to reduce the burden of customer inquiries on administration and increase customer satisfaction with a robust chat bot.
Brand Journalist for Dog Gear Company
TinyHorse has a unique place in the dog industry -- we are the only company that's designed an extensive system for walking multiple dogs. Dog walkers the world over have told us that our equipment is life changing. We want to highlight the unique stories of their businesses and TinyHorse's place within it! We are building a team of 5 students to share the tasks of interviewing our loyal customers and writing blog articles based on the transcripts. We hope to finish the project with 15 blog posts. These articles will be published on our website, promoted on our social media channels and circulated through our e-mail list.
Essential Company Documents - Round 1
The main objective of this project is to synthesize existing documents into a cohesive information package for internal use and hiring purposes. This package will include: Our Business Plan Marketing Strategy - outline our key themes, messages and activities An Operations Manual - describes and communicates our daily operations A Product Guide - Outlines our products and how theyโre used to solve our customerโs issues when walking multiple dogs This package will be delivered in two formats: 1) a PDF with sidebar navigation and 2) the editable source document in In-Design.